For Your
Information
How
To Interview
Today's the big day! You're about to interview for that job
of a lifetime, but so are two dozen other candidates. How do you
gain the competitive edge? How can you make yourself stand out from
the crowd? You know your credentials are good. Your job-related
experience is exactly what they are looking for, and if paper proof
(your resume) were enough, you'd be a "shoe-in." The paper
can get you the interview, but what happens during the interview can
be, and usually is, the deciding factor. It is during this time that
the interviewer is going to decide if you are "right" for
his company and "right" means:
- Do you have the background? (Chances are that you do, or you
would not have made it this far.)
- Do you fit the image the company has of itself?
- Is there a good chemistry between you and the interviewer?
- Are your career goals (including salary) able to fit within
the company structure?
- The time to think about these issues is BEFORE the interview,
not during. You can increase the amount of control you have by
preparing in advance. Job interviews can be very stressful, but
if you are prepared, you are more likely to impress an
interviewer with your alertness, competence and confidence.
How do you prepare and how do you conduct yourself to
the best advantage? Following are some very important guidelines and
techniques that could prove helpful:
1. Do some research so that you are prepared. Try to
know the company with whom you are interviewing. Definitely study
its Web site and any important links. Try to learn something about
the history of the company. Know their main product or service. Find
out if the company is conservative or aggressive. What are their
goals? What kind of growth have they experienced? Are they looking
for someone who is ready to take on the world or an employee who
doesn't rock the corporate boat?
Also, try to think like an interviewer. What questions are likely to
be asked? Spend some time before your interview reviewing possible
questions in your mind. You will be more confident of your answers.
If are working with a placement consultant, ask as many
details as possible about the job.
2. Dress accordingly. Does that sound to obvious to
mention? Well, it isn't! In an interview, first impressions are
everything. If you do not make a good impression the first time out,
you will not get a second chance. You may be a free-thinking,
free-spirited individual on your off-time, but when a company is
look for somebody to fit into the corporate mold, you had best be
able to adapt. Dress for the interview, not the job! Your dress,
attitude, tone of voice, and mannerisms all combine to create a
strong impression. Also, be well rested and comfortable before you
go to an interview. A good breakfast or lunch will help. Don't have
any alcoholic beverages before your interview.
3. Be early, be on your best behavior, and bring
resumes. Get good directions to the facility, or do a "dry
run" before your appointment. Be courteous to everyone you
meet. Bring copies of your resume, in case they are needed. Try to
learn in advance the name or names of those who will conduct the
interview; ask for the business cards of those you are speaking
with, and follow the interview with a written thank you note. Sit at
the edge of your chair and keep good eye contact with your
interviewer. When you meet each interviewer, stand up, smile and
greet them with a friendly handshake.
4. If you are offered an application, fill it out.
Many companies will judge your ability to follow directions, how
well you can process handwritten records and your willingness to
cooperate by your application. Don't write "see resume" on
the application. Be honest. If there is something that needs talking
about, such as your reasons for leaving a position, write in
"will discuss." Salary requirements should be
"open" for negotiation, allowing you to be flexible for
the right position.
5. During the interview, answer questions simply and
directly. Avoid rambling, theoretical responses and volunteer
only requested information. In other words, know when to talk and
when to listen. Avoid speaking in haste and always stick to the
subject. That does not mean you can't be friendly and look for some
common ground that will precipitate a more relaxed dialogue between
you and the interviewer. It simply means that when the interviewer
asks a question, he should know what you said and not have to sort
through some theoretical nonsense that only convinces him you do not
know what you are talking about.
Remember! An interview is a "conversation with a
purpose" and your purpose is to convince the prospective
employer that you can do the job better than any other candidate.
6. Bring samples of your work and highlight the
"success" points with confidence, not arrogance. If
your work is good, it will speak for itself. You will need only to
embellish on the high points and provide some background
information. When the interviewer tells you what needs to be done in
this position, relate your experience to their needs. Let them know
that you can do this job. Be certain to remember positions you have
held in the past and the nature of your responsibilities. It will be
to your advantage. Speak positively about former positions. Now is
not the time to find fault with your previous employers.
7. If you have no prior job experience, draw from other
experiences (ie, service record, school record, community
activities.) Use them in addition to, or in place of, references to
work experience.
8. If the interviewer raises an objection or asks a
question for which you are unprepared, think before you respond.
Do not feel intimidated. Try to discover the reason for the
objection or question, then handle it simply and directly. The
interviewer is not your enemy out to trick you or make you look
foolish. Only you can do that. Keep the interview in perspective.
The interviewer's job is to select the best candidate. To do that,
he must employ his best interviewing techniques to sort the paper
from the people. Everyone he is interviewing may look good on paper,
but that does not mean that each and every one is suited for his
firm.
9. It helps to remember that "interviewers are
people,too." They have good days and bad days just like
everyone else. So employ whatever "people skills" you
possess. Those skills can help you strike the right chemistry, and
if, at some point, the choice is down to you and one other
candidate, "chemistry" could make the difference. And if
you want the job, convey your enthusiasm. A simple, "thank you
for your time. I am interested in being considered for the
position" is excellent.
10. Also, remember that an interview is a two-way
street. While the interviewer is trying to decide if his company
wants you, you should be deciding if you want his company. If you
have concerns, voice them. If you have questions, ask them, but,
above all, choose your questions carefully. Now is not the best time
to ask if you could have every other Thursday off or if executive
washroom privileges come with the job. You might think that anyone
being interviewed for a job would exercise common sense, but that
isn't always the case. Many an interview has been unsuccessful
because the candidate buried himself with an unreasonable demand or
truly idiotic question. You want to favorably impress the
interviewer. Asking questions that reflect careful thought and
confidence will do just that.
If you are asked about salary, let them know what you have
been earning, but be sure to show them that the salary which you
will accept depends on the quality and prospects for the position.
11. Provide references and be prepared for a good
interviewer to check those references.
12. Be courteous. Thank the interviewer for his time
and ask when a decision can be expected.
13. Call us right away! We are the experts in follow
up and negotiation. We can help you to get the offer you want. As an
interested third party, we can either negotiate for you or say
"no" nicely. We can do so much, but only if you call us.
14. After the interview, send a note repeating you
interest in the position, showing your confidence in your ability to
handle the position and thanking the interviewer for meeting with
you. Telephone several days after the interview, repeat your
interest in the position, and show confidence in your ability to
handle the position.
There is no magic to being a successful candidate.
Obviously you need the credentials, but those credentials must be
supported by the skills to make the best of an interview.
Preparation, common sense and confidence are the common denominator
when you are face-to-face with a potential employer. Without them,
you're just one of the crowd.
Keep in mind that at least 50% of the time the interviewer
is an unpolished interviewer. He may understand the job
requirements, but have no idea how to find out if you can do the
job. When that happens, you must be better than the interviewer. You
cannot afford to be lulled to sleep by an ineffective interview. Use
your skills to get the meaningful information. Take control. Be
prepared.
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